Effective 3/5/2020, Cigna made the decision to cover the cost of Covid-19 Testing for all Cigna members via a preventative benefit code on all fully insured and ASO plans. ASO clients will have the option to opt-out of this coverage, however, we are moving forward assuming they would like members to have access to this benefit.
LabCorp is offering the test at $51.31 and Quest at $95 (Those are the respective prices an ASO client would pay if they are covering testing at 100% for their clients).
Right now, a member needs to get the prescription for the testing through their physician and take it to Quest or LabCorp (Cigna’s designated labs) to have the test done.
We are recommending any members that believe they are showing symptoms (high fever, dry cough or shortness of breath) to call into our existing Telehealth or CIGNA 24 hour nurse lines to vet through questions before walking into a doctor’s office (to avoid contamination of other patients/providers in these offices), so that the doctors are on alert when members are coming in for this specifically.
In addition: Cigna has opened a 24-hour telephone help line to allow employees and family members speak with qualified clinicians about how to cope with loss, anxiety, stress, or other issues related to the impact of the COVID-19. The special toll-free number is 866.912.1687.